Improving the Customer Experience

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Results for Fortune 500 Company Clients:

1. • Design Research & Discovery
   

2. • Personas and User Scenario Design
   

3. • Task and Experience Models
   

4. • Concept Models
   

5. • Information Architecture
   

6. • Interaction Design
   

7. • Prototypes & Sketches
   

8. • Usability Testing & Reports
   

9. • Wireframes (Illustrator / Photoshop / inDesign / Visio, cruelly)
   

10. • Interaction Specifications / Durable Styleguides
    

11. • Low & High Fidelity Prototyping
    

12. • Visual Design, Controlled Vocabulary
    

13. • High Fidelity User Testing & Analysis
    

14. • Optimization based on findings and research
    

At every step along the way we make sure our design decisions, test methodologies, artifact deliverables, and rationale sync with your business objectives. We’ll keep you engaged so you can learn from our processes. Or you can defer the detailed workings until later so you can concentrate on your day-to-day duties. Need to make refinements? No problem. Users have diverse or diametrical goals? We know your business depends on customer wants and needs. We can accommodate.

We ensure every deliverable carries a message of import and decisiveness. Durability of our output ensures lasting value to our clients. We help you make the hard decisions before you begin to code. We make the complex clear; making the experience natural. Bringing human-ness to your invested technological infrastructure.

Antone Design. Humanizing technology. Using context to drive design.